Every wood bat made by Old Hickory Bat Company has been handcrafted to exact specifications. We take great pride in making the best wooden baseball bats on the market. Every bat is thoroughly inspected by every member of our production team to ensure there are no defects or blemishes. Due to the nature of the game, hitting baseballs at high speeds with a natural piece of wood will occasionally result in breakage. For this reason there is no warranty on wood bats.
If you brake an Old Hickory bat and believe that it was a defective piece of wood please refer to the check list below to know if the bat was mis-hit and/or misused. Also refer to the wood bat hitting guide to see the proper hitting areas. After reviewing this criteria if you still believe your bat to be defective please contact us and we will provide instructions to send the bat to us for further inspection.
- Making contact outside of the sweet spot of the bat (down by the logo or towards the end of the bat)
- Hitting on the back/front side of the bat (must make contact with logo up or down)
- Hitting anything other than baseballs
- Slamming the bat down
Our aluminum bats have a one year warranty. Please read below for proper care, use instructions, and warranty information.
PROPER BAT CARE & USE INSTRUCTIONS To clean your bat, use only mild soap and water. CAUTION: Take care not to scratch or dent your bat. Hitting metal cleats, rocks, or anything other than a ball can damage your bat and will void the warranty. WARNING: While metal and/or composite bats are more durable than wood bats, these bats can break, so use care. Further, deep scratches, nicks or dents can cause these bats to break at any time. Metal and/or composite bats should be replaced approximately every two years assuming normal usage. Breakage can cause injury to the batter, other players or spectators. Inspect your bat frequently for cracks, nicks, dents, surface damage or excessive wear. DO NOT USE EXCESSIVELY WORN OR DAMAGED BATS. WARNING: Avoid using your bat in cold weather. Temperatures below 60 degrees Fahrenheit (15 degrees Celsius) increase the hardness of balls significantly. Old Hickory bats are warranted, under normal wear and tear, for 365 days from the date of purchase. Please read the warranty for complete details. Abuse of the product will void the warranty. This product is recyclable. Please join Old Hickory in helping to protect the environment.
365 DAY BAT WARRANTY FROM DATE OF PURCHASE
This warranty covers all manufacturing defects resulting from normal field usage including: Denting, Cracking, Breaking, Loose or Detached End Cap, Rattling. This warranty does not cover:
•Bats that have been abused, altered or mistreated.
•Bats that have been used in a commercial batting cage.
•Bats that have been used in temperatures under 60 degrees F (15 degrees C).
•Bats purchased from non-authorized Old Hickory dealers or individuals.
•Bats purchased at auction, or on auction websites without the express written consent of Old Hickory Bat Company.
•Used bats purchased from re-sellers.
To expend the life of your bat, Old Hickory suggests the following:
•Use with leather covered balls only.
•Limit the bat to your individual use only.
•Rotate the bat 1/4 turn each at-bat.
Old Hickory does not approve of or authorize the purchaser, or any other person, to physically alter the bat in any manner for use in any game under the jurisdiction or sponsorship of an association or organization that has set standards for the performance of bats. Alteration includes, but is not limited to: bat doctoring, rolling in a vice, hitting foreign objects other than approved balls, inner wall shaving, end-loading, and any other action that is designed to change the character or performance attributes of the bat in any manner. Any suspected alteration of the bat will nullify the Old Hickory 365 day warranty. Please note: Old Hickory reserves the right to limit the number of bat returns (maximum two replacements per original purchase) and/or to refuse warranty service to any person who, in the sole discretion of Old Hickory, abuses products and/or our warranty policy.
HOW TO RETURN A DEFECTIVE BAT
Note: Save your receipt as proof of purchase. It is required to return a defective bat. Bats returned without proof of purchase may not be warranted. WITHIN THE U.S. (INCL. HAWAII & ALASKA): Do not return the bat to your sporting goods dealer! Call Old Hickory Warranty Department at 1-866-776-2287 to obtain a return authorization number and return address.
•Send the defective bat along with the proof of purchase to the Old Hickory Warranty Department.
•If Old Hickory agrees that the bat is defective, we will send out a repaired or replacement bat of equal or greater value.
IN CANADA: In Canada, for a return authorization number, please call Old Hickory at (866) 776-2287. For further information, see our website www.oldhickorybats.com, or contact your local dealer for Canadian warranty criteria. Pour obtenir une authorisation de retour, veuillez appeler Old Hickory au 1-866-776-2287. Pour de plus amples renseignements, veuillez consulter notre site web (www.oldhickorybats.com) ou contectez votre détaillant pour connaître les critéres de garantie Canadienne.
OUTSIDE THE U.S. AND CANADA: Do not return the bat directly to Old Hickory! Return the defective bat along with the proof of purchase to the sporting goods dealer from which ir was purchased. If the dealer agrees that the bat is defective, he or she should provide you with a replacement bat or order one from Old Hickory if the desired model and size is temporarily out of stock. If the dealer deems the bat as not under warranty, the bat will be returned to you.